While DoubleTick works well as a WhatsApp messaging and shared inbox tool, growing businesses need more than conversations. They need a full WhatsApp CRM that manages leads, sales, teams, automation, and analytics, not just chats.
If WhatsApp is a core revenue or support channel for your business, WhatZCRM is built for scale, intelligence, and control.
Complete WhatsApp CRM + AI Automation Engine
Most accurate and comprehensive DoubleTick vs WhatZCRM comparison.
| Feature |
|
|
|---|---|---|
| Messaging & WhatsApp API | ||
| Official WhatsApp Business API | ✔ | ✔ |
| Broadcast Messaging | ✔ | ✔ Advanced (Segmentation + Automation) |
| WhatsApp Chat Templates | ✔ | ✔ + Smart automation |
| Drip Campaigns | Limited | ✔ Multi-stage workflows |
| 24-hour Session Messaging | ✔ | ✔ |
| CRM & Contact Management | ||
| 360° Customer CRM | ❌ | ✔ Full CRM |
| Company Profiles | ❌ | ✔ |
| Customer Lifecycle Tracking | ❌ | ✔ |
| Custom Fields | Limited | ✔ Advanced |
| Smart Segmentation | Basic | ✔ Deep, multi-layered |
| Sales & Pipeline | ||
| Deals & Pipeline Management | ❌ | ✔ |
| Revenue Forecasting | ❌ | ✔ |
| Agent Assignment | Basic | ✔ Skills-based routing |
| Proposals / Quotations | ❌ | ✔ |
| Invoices & Payment Links | ❌ | ✔ |
| Tasks & WhatsApp Reminders | ❌ | ✔ |
DoubleTick focuses on conversation management.
WhatZCRM builds your entire business workflow on WhatsApp:
If your business has:
| Feature |
|
|
|---|---|---|
| Team Collaboration | ||
| Multi-agent Shared Inbox | ✔ | ✔ Advanced |
| Internal Notes | ❌ | ✔ |
| Team Performance Analytics | Limited | ✔ Full dashboards |
| Multi-department Support | ❌ | ✔ Unlimited |
| AI & Automation | ||
| AI Chatbot | Basic | ✔ Advanced NLP |
| Intent Detection | ❌ | ✔ |
| Sentiment Detection | ❌ | ✔ |
| Auto-routing | Basic | ✔ Rule-based engine |
| Analytics & Reporting | ||
| Workflow Builder | ❌ | ✔ Visual drag-and-drop |
| Knowledge Base Integration | ❌ | ✔ |
| Campaign Analytics | Basic | ✔ Advanced |
| Agent Performance Reports | ❌ | ✔ |
| Deal & Revenue Analytics | ❌ | ✔ |
| Report Export | Limited | ✔ PDF, Excel, CSV |
WhatZCRM includes:
Your WhatsApp becomes a 24/7 intelligent engine.
Only WhatZCRM includes:
Perfect for real estate, education, healthcare, agencies, B2B, finance, and service businesses.
DoubleTick offers limited visibility.
Built for founders, sales heads, and CX leaders.
Switch from DoubleTick & unlock 10 time's productivity with WhatZCRMs WhatsApp-first CRM, automation, and sales workflows.
WhatZCRM is the best alternative for DoubleTick because it offers a complete WhatsApp CRM with AI, automation, pipelines, and multi-department workflows.
Yes. WhatZCRM includes deal tracking, proposals, invoices, reminders, and forecasting features that DoubleTick doesn’t provide.
Yes. Contacts, templates, and WhatsApp data can be migrated smoothly with onboarding support.
No. WhatZCRM provides guided onboarding, step-by-step setup tools, and documentation to help you connect your WhatsApp Business API and CRM features with ease.
Yes, advanced dashboards, performance reports, campaign tracking, conversion insights, and exportable analytics help you make informed decisions and measure ROI.
Yes. You can add unlimited users (depending on your plan), assign roles, manage departments, and automatically route conversations.
Yes. WhatZCRM offers a 7-day free trial to explore all features before upgrading.