Complete WhatsApp Business Solution

Powerful WhatsApp CRM for Your Business

Transform your business communication with our comprehensive multi-department WhatsApp CRM system. Automate processes, analyze data, and execute tasks with customizable solutions that work around the clock.

PERFORMANCE

WhatsApp CRM vs Traditional Solutions

See how our WhatsApp CRM outperforms traditional communication methods

Performance Comparison

Response Time
< 1 min
5-10 min
Customer Satisfaction
92%
65%
Automation Level
88%
25%
Cost Efficiency
85% Savings
High Cost
WhatsApp CRM
Traditional Methods
FEATURES

Complete WhatsApp Business Solution

Everything you need to manage WhatsApp business communications effectively

Advanced User Management

Comprehensive role-based access control with granular permissions

  • Admin, Agent, Manager role hierarchy
  • Custom permission system
  • Secure JWT authentication
  • Complete activity tracking and logging
  • Session management and security
  • User performance monitoring

Advanced Contact Management

Comprehensive contact database with detailed profiles, interaction history, and smart segmentation

  • 360-degree customer profiles with custom fields
  • Complete interaction history across all channels
  • Smart contact segmentation and filtering
  • Duplicate detection and contact merging
  • Contact lifecycle tracking and scoring
  • Bulk import/export with data validation

Company Management

Comprehensive company database with detailed profiles, contact history, and relationship mapping

  • Complete company profiles with custom fields
  • Contact hierarchy and organizational structure
  • Company-wide communication history
  • Industry categorization and segmentation
  • Multi-location business management
  • Integration with external business databases

Deal Management

Advanced pipeline management with automated deal tracking and revenue forecasting

  • Customizable sales pipeline stages
  • Automated deal progression tracking
  • Revenue forecasting and analytics
  • Deal probability scoring
  • WhatsApp-integrated deal updates
  • Team collaboration on deals

Task Management

Intelligent task automation with WhatsApp notifications and deadline tracking

  • Automated task creation from conversations
  • Smart deadline reminders via WhatsApp
  • Task assignment and delegation
  • Priority-based task organization
  • Progress tracking and reporting
  • Integration with calendar systems

Proposal System

Create, send, and track professional proposals directly through WhatsApp

  • Professional proposal templates
  • WhatsApp proposal delivery and tracking
  • Electronic signature integration
  • Proposal analytics and insights
  • Automated follow-up sequences
  • Custom branding and formatting

Invoice Management

Streamlined invoicing with WhatsApp delivery and automated payment reminders

  • Professional invoice generation
  • WhatsApp invoice delivery system
  • Automated payment reminders
  • Multiple payment gateway integration
  • Invoice status tracking
  • Tax calculation and compliance

Sales Analytics

Advanced sales intelligence with performance metrics and predictive insights

  • Real-time sales performance dashboards
  • Revenue tracking and forecasting
  • Sales team performance analytics
  • Conversion rate optimization
  • Customer acquisition cost analysis
  • WhatsApp engagement impact on sales

WhatsApp Business API Integration

Full integration with Meta's official WhatsApp Business API for seamless communication

  • Bi-directional messaging with real-time sync
  • Rich media support (images, documents, videos)
  • Interactive messages with buttons and lists
  • Template message system for marketing
  • Webhook management for instant updates
  • Message status tracking (sent, delivered, read)

Multi-Department System

Unlimited custom departments with dedicated WhatsApp numbers for organized communication

  • Create unlimited custom departments
  • Automatic department-based message routing
  • Individual WhatsApp numbers per department
  • Cross-department analytics and reporting
  • Easy contact migration between departments
  • Department-specific settings and permissions

Real-time Chat Management

Live chat interface with intelligent routing and automated assignment

  • Socket-based real-time communication
  • Intelligent automatic chat assignment
  • Chat status tracking and monitoring
  • Seamless chat reassignment between agents
  • Complete conversation history export
  • Auto-resolution after inactivity periods

Comprehensive Analytics

Detailed insights and reporting for data-driven business decisions

  • Real-time dashboard with live metrics
  • Message volume and engagement analytics
  • Agent performance and response time tracking
  • Department comparison and trends
  • Campaign performance analytics
  • Export data in JSON, CSV, Excel formats

Campaign Management

Powerful marketing automation and bulk messaging capabilities

  • Bulk messaging to segmented audiences
  • Pre-approved WhatsApp template campaigns
  • Advanced campaign scheduling
  • A/B testing for message optimization
  • Detailed campaign performance tracking
  • Automated follow-up sequences

Dynamic Tagging System

Organize and categorize contacts with unlimited custom tags

  • Create unlimited custom tags
  • Department-specific tag management
  • Bulk tagging operations for efficiency
  • Tag-based analytics and insights
  • Advanced search and filtering
  • Contact segmentation by tags

AI-Powered Automation

Intelligent automation to streamline operations and reduce manual work

  • Smart contact assignment algorithms
  • Automatic chat resolution workflows
  • Intelligent message routing system
  • Dynamic workload balancing
  • Custom automation triggers
  • Auto-reply system with business hours

Enterprise Security

Bank-level security with GDPR compliance and data protection

  • End-to-end data encryption
  • Comprehensive audit logging
  • CORS protection and security headers
  • GDPR-compliant opt-in/opt-out management
  • Secure data storage and backup
  • Rate limiting and DDoS protection

Appointment & Calendar Integration

Seamless scheduling system with calendar sync, automated reminders, and booking management

  • Real-time calendar synchronization
  • Automated appointment booking via WhatsApp
  • Smart reminder sequences with customizable timing
  • Multi-timezone support for global teams
  • Resource and room booking management
  • Integration with Google, Outlook, and Calendly

Business Intelligence & Reporting

Advanced analytics and customizable reports with predictive insights and performance tracking

  • Custom dashboard builder with drag-drop widgets
  • Automated report generation and scheduling
  • Predictive analytics and trend forecasting
  • Performance benchmarking and KPI tracking
  • Multi-format exports (PDF, Excel, CSV)
  • White-label reports for client presentations
PROCESS

How WhatsApp CRM Works

Get started in minutes with our streamlined process that puts the power of WhatsApp to work for your business

1

Configure Your Setup

Connect your WhatsApp Business numbers, create departments, and set up user roles through our intuitive no-code interface.

2

Connect Your Systems

Integrate with your existing tools, databases, and services to empower your team with relevant customer data and context.

3

Activate & Optimize

Launch your WhatsApp CRM, monitor performance metrics, and continuously refine your communication strategies for maximum impact.

Get Up and Running in 24 Hours
PLANS

Simple, Transparent Pricing

Choose the plan that fits your business needs, from startups to enterprises. 7-day free trial available on all plans.

Starter

Perfect for small teams getting started with WhatsApp automation

$49/month
  • 1 WhatsApp Number
  • Up to 3 Team Members
  • 1,000 Companies
  • 1,000 Contacts
  • 1,000 Deals
  • 5,000 Chat Messages
  • 1,000 Bulk Messages
  • 1,000 Tasks & Proposals
  • 5 Bulk Message Campaigns
  • 1 AI Agent & 1 Chatbot
  • 10 MB Knowledge Base
  • Real-time Chat & Reports
  • Lead Scoring & Tagging
  • Calendar Integration
Start Free Trial

Pro

Advanced features for established businesses

$199/month
  • 5 WhatsApp Numbers
  • Up to 30 Team Members
  • 25,000 Companies
  • 25,000 Contacts
  • 25,000 Deals
  • 50,000 Chat Messages
  • 50,000 Bulk Messages
  • 10,000 Tasks & Proposals
  • 25 Bulk Message Campaigns
  • 7 AI Agents & 7 Chatbots
  • 25,000 AI Executions
  • 500 MB Knowledge Base
  • 25 Custom Forms
  • 10,000 Form Records
  • Advanced Analytics & BI
Choose Pro

Enterprise

Custom solutions for large organizations

Let's Talk
  • 10+ WhatsApp Numbers
  • Unlimited Team Members
  • 50,000+ Companies
  • 50,000+ Contacts
  • 50,000+ Deals
  • 100,000+ Chat Messages
  • Unlimited Tasks & Proposals
  • 50+ Bulk Message Campaigns
  • 10 AI Agents & 10 Chatbots
  • 50,000 AI Executions
  • 1 GB Knowledge Base
  • 50 Custom Forms
  • 25,000+ Form Records
  • White-label Solution
  • Enterprise Security
  • Custom Integrations
  • Dedicated Manager
Contact Sales

Important Pricing Notes

📞 WhatsApp API charges apply separately as per Meta's pricing

🤖 OpenAI usage charges are billed additionally as per their rates

Start Your 7-Day Free Trial
FAQ

Frequently Asked Questions

Find answers to common questions about WhatsApp CRM

WhatsApp CRM is perfect for any business that communicates with customers - from e-commerce stores and service providers to healthcare clinics and educational institutions. Our multi-department system scales to support businesses of all sizes, from startups to large enterprises.

No technical expertise is required. Our no-code interface makes it easy for anyone to set up and manage WhatsApp business communications. We also provide free onboarding and training to ensure your team gets the most out of the platform.

Security is our top priority. We employ bank-level encryption, SOC 2 compliance protocols, and strict data handling procedures. All data is encrypted in transit and at rest, with comprehensive audit logs and GDPR compliance features built-in.

Yes! WhatsApp CRM offers extensive integration capabilities through APIs, webhooks, and pre-built connectors. You can connect with CRMs, e-commerce platforms, help desk systems, and virtually any business tool your team uses.

Our free onboarding includes a 1-on-1 setup session, custom configuration based on your business needs, team training, best practices guide, and ongoing support during your first month. This $500 value service is included with every plan.

AI INTELLIGENCE

Smart AI Chatbot Integration

Enhance your WhatsApp CRM with intelligent AI-powered conversations that understand context, provide instant responses, and learn from every interaction

AI Assistant Online

Hi, I need help with my order status

2:30 PM

Hello! I'd be happy to help you check your order status. Could you please provide your order number?

2:30 PM

Order #WA2025001

2:31 PM

Perfect! I found your order. It's currently being prepared and will be shipped within 24 hours. You'll receive a tracking number via WhatsApp. Is there anything else I can help you with?

2:31 PM
AI is typing...
< 2s Response Time
95% Accuracy Rate
24/7 Availability

Natural Language Processing

Advanced NLP understands customer intent, context, and emotions for more human-like conversations

  • Multi-language support (50+ languages)
  • Sentiment analysis and emotion detection
  • Intent recognition and context awareness
  • Automatic language detection

Machine Learning Engine

Continuously learns from interactions to improve responses and accuracy over time

  • Self-improving conversation quality
  • Pattern recognition and optimization
  • Personalized response generation
  • Custom training on your data

Intelligent Routing

Smart escalation system that knows when to hand off conversations to human agents

  • Automatic complexity assessment
  • Skills-based agent routing
  • Seamless human handoff
  • Priority queue management

Knowledge Base Integration

Instant access to your entire knowledge base for accurate, up-to-date information

  • Real-time knowledge base sync
  • Document and FAQ integration
  • Dynamic content updates
  • Multi-source information retrieval

Analytics & Insights

Deep insights into conversation patterns, customer satisfaction, and AI performance

  • Conversation analytics dashboard
  • Customer satisfaction scoring
  • AI performance metrics
  • Trending topics and issues

Custom Workflows

Build sophisticated conversation flows and automation rules without coding

  • Visual workflow builder
  • Conditional logic and branching
  • API integrations and webhooks
  • A/B testing for conversations
AUTOMATION

Intelligent Workflow Automation

Create sophisticated automation sequences that handle complex business processes without any coding. From simple auto-replies to advanced multi-step campaigns, our visual workflow builder empowers you to automate everything.

All Workflows
Sales & Marketing
Customer Support
Operations
E-commerce
Sales & Marketing

Customer Onboarding

Automatically welcome new customers, collect essential information, and guide them through your products with personalized messaging sequences.

Workflow Steps
1
Send welcome message
2
Collect customer information
3
Send product catalog
4
Schedule follow-up
92% Completion Rate
3.2x Conversion Boost
24h Setup Time
E-commerce

Order Processing

Streamline your entire order management process from inquiry to delivery with automated status updates and customer notifications.

Workflow Steps
1
Process order inquiry
2
Send payment link
3
Order confirmation
4
Tracking updates
87% Order Success
45% Faster Processing
98% Customer Satisfaction
Customer Support

Support Escalation

Intelligently route support requests and escalate complex issues to human agents based on sentiment analysis and keyword detection.

Workflow Steps
1
AI response attempt
2
Analyze issue complexity
3
Route to specialist
4
Follow-up & resolution
78% Auto-Resolved
2.5x Faster Response
94% CSAT Score
Operations

Appointment Booking

Handle appointment scheduling with calendar integration, automated confirmations, and smart reminder sequences.

Workflow Steps
1
Check availability
2
Book time slot
3
Send confirmation
4
Automated reminders
85% Show-up Rate
60% Booking Increase
15min Avg. Booking Time
Sales & Marketing

Marketing Campaigns

Create targeted marketing sequences with personalized messages, A/B testing, and performance tracking.

Workflow Steps
1
Segment audience
2
Send personalized offer
3
Track engagement
4
Automated follow-up
34% Open Rate
12% Conversion Rate
4.2x ROI
Operations

Data Synchronization

Keep your CRM, inventory, and other systems in perfect sync with real-time data updates and smart conflict resolution.

Workflow Steps
1
Detect data changes
2
Validate & clean data
3
Update all systems
4
Notify stakeholders
99.9% Accuracy
Real-time Sync Speed
Zero Data Loss

Visual Workflow Builder

Drag, drop, and connect to create powerful automation workflows. No coding required - just pure visual logic.

Trigger Start
Send Message
Condition Check
Add Tag
End Process
Add Trigger
Add Action
Add Condition
Add Delay
Add Integration
Save Workflow

Quick Start Templates

Get started instantly with pre-built workflow templates

Lead Nurturing

Automatically nurture leads with personalized content and timely follow-ups.

Birthday Campaigns

Send personalized birthday wishes and special offers to your customers.

Abandoned Cart

Recover lost sales with automated cart abandonment sequences.

Review Collection

Automatically request and collect customer reviews and testimonials.

Training Series

Deliver educational content and training materials in structured sequences.

Event Reminders

Send smart reminders for events, webinars, and important dates.

Welcome Series

Create engaging welcome sequences for new subscribers with progressive content delivery.

Re-engagement Campaign

Win back inactive customers with targeted messages and special incentives.

Ready to Transform Your Business with WhatsApp?

Join hundreds of forward-thinking companies already leveraging the power of WhatsApp CRM to streamline operations and boost customer satisfaction.