WhatsApp CRM for Events & Webinars

Boost Attendance & Engagement with WhatsApp CRM for Events & Webinars

Automate Attendee Engagement, Reduce Drop-Offs, and Maximize Event Impact. WhatZCRM helps event organizers, marketers, and webinar hosts connect with attendees before, during, and after events, all through WhatsApp. From instant invites and ticket delivery to live updates and post-event feedback, streamline your entire event lifecycle with automation.

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WhatsApp CRM for Events & Webinars
OVERVIEW

What is WhatsApp CRM for Events & Webinars?

WhatZCRM for Events & Webinars is a purpose-built WhatsApp CRM solution that simplifies how you manage event communication and attendee engagement. Whether you're hosting an online webinar, a hybrid seminar, or a multi-day conference, you can automate invites, confirmations, live updates, and follow-ups, all via the official WhatsApp Business API.

With AI-powered bots, no-code workflow builders, and integrations with leading ticketing and calendar platforms, WhatZCRM ensures your attendees receive the right information at the right time, without email delays or missed messages.

FEATURES

What Does WhatZCRM for Events & Webinars Do?

Comprehensive features designed specifically for event organizers to automate and streamline attendee engagement

Multi-Channel Attendee Registration

Easily capture registrations from multiple sources and ensure every attendee is logged into a single CRM. WhatZCRM auto-tags profiles for seamless tracking and engagement.

Capture from social media, landing pages, or QR codes
Auto-tag by event type, location, or session
Instant alerts to event managers
Duplicate detection to avoid multiple entries
Multi-Channel Attendee Registration

Automated Invites & Confirmations

Send pre-approved WhatsApp invites with event details, agenda highlights, and interactive buttons for RSVP. Confirmations are automated; no manual tracking needed.

Personalized templates with attendee name & event info
One-click RSVP via WhatsApp
Auto-confirmation messages
Segmented re-invites for non-responders
Automated Invites & Confirmations

Smart Reminder Sequences

Never worry about no-shows again. WhatZCRM automatically delivers well-timed reminders that keep attendees engaged and ready to join.

Multi-timezone support
AI-optimized reminder timing
Pre-event countdown messages
Auto-resend for unread messages
Smart Reminder Sequences

Ticket & Access Link Delivery

Make ticket sharing effortless. Deliver e-tickets, QR codes, and meeting links directly to WhatsApp so attendees never miss key details.

No email dependency
Venue maps and agenda attachments
Real-time delivery confirmation
Link expiration for added security
Ticket & Access Link Delivery

Live Event Support via WhatsApp

Provide attendees with real-time assistance during the event. AI chatbots handle common queries like session timings, speaker info, and venue directions, while complex cases route to human agents instantly.

Live chat routing by topic
AI + human hybrid support
Full conversation history logged in CRM
SLA alerts for pending queries
Live Event Support

Speaker & Session Promotion

Keep attendees engaged and informed. Share session highlights, speaker bios, and last-minute updates straight to their WhatsApp.

Template-based speaker spotlights
Session reminders with calendar sync
Push notifications for updates
Session-specific Q&A invitations
Speaker & Session Promotion

Post-Event Follow-Ups

Continue the conversation after the event. Automate thank-yous, feedback requests, and certificate delivery to strengthen relationships.

Personalized "Thank You" notes
PDF certificate sharing via WhatsApp
Feedback collection with analytics
Automated reminders for pending feedback
Post-Event Follow-Ups

Campaign Performance Tracking

Measure your event's success with powerful analytics. Get real-time insights into engagement, attendance, and feedback trends.

Event-level analytics dashboard
Attendee engagement scoring
Export reports in PDF/CSV
Comparative analysis across multiple events
Campaign Performance Tracking
PROCESS

How It Works

Get started in minutes with our streamlined process that puts the power of WhatsApp to work for your events and webinars

1

Attendee Registration

Attendees RSVP via a WhatsApp link, QR code, or embedded form on your website or ads. WhatZCRM instantly captures their details, creates a profile, and tags them with event-specific information.

2

Automated Confirmation

Once registered, attendees receive a personalized WhatsApp confirmation message with their ticket details, event schedule, and any necessary joining instructions; no manual follow-up is needed.

3

Pre-Event Engagement

In the days leading up to the event, WhatZCRM sends automated WhatsApp reminders, agenda updates, and speaker introductions at optimal times to maximize attendance and engagement.

4

Live Event Support

During the event, AI-powered chatbots and live agents handle real-time attendee questions, share session updates, and provide quick solutions, ensuring a smooth experience.

5

Post-Event Follow-Up

After the event, WhatZCRM automatically delivers thank-you messages, session recordings, certificates, and feedback forms, helping you measure impact and nurture future participation.

BENEFITS

Why Choose WhatZCRM for Events & Webinars?

Experience the transformative benefits that make WhatsApp CRM essential for modern event management and attendee engagement

Higher Attendance Rates

98%

Timely WhatsApp reminders outperform email open rates and significantly boost event attendance.

Instant Ticket & Link Delivery

Zero

No missed emails or spam folder issues. Direct WhatsApp delivery ensures 100% ticket receipt.

24/7 AI Chat Support

24/7

Attendees get instant help before and during events with AI-powered chatbot assistance.

Centralized Attendee Data

100%

All chats, RSVPs, and tickets stored in one unified CRM for complete visibility and control.

No-Code Automation

Minutes

Launch event workflows in minutes without developers using our visual workflow builder.

Multi-Event Scalability

Unlimited

Manage multiple events simultaneously from one dashboard with unlimited scalability.

Fully Compliant & Secure

100%

End-to-end encryption and GDPR compliance ensure complete data protection and privacy.

Real-Time Analytics

Live

Track engagement, attendance, and performance metrics in real-time for data-driven decisions.

USE CASES

Case Studies for Events & Webinars

Discover how different event organizers leverage WhatZCRM to transform their event management and boost attendee engagement

Corporate Webinar Series
Hybrid Business Conference
Product Launch Event
Educational Workshop Series
Online Certification Webinar

Corporate Webinar Series

Challenge:

Low attendance and last-minute drop-offs.

Solution:

Automated WhatsApp reminders + instant Zoom link delivery.

Result:

40% increase in attendance; 95% read rate for reminder messages.

40%
Attendance Increase
95%
Message Read Rate
Auto
Link Delivery

Hybrid Business Conference

Challenge:

Managing 5,000+ attendees across multiple locations.

Solution:

QR code registrations, segmented WhatsApp updates per location.

Result:

3x faster attendee check-in; zero missed schedule updates.

5000+
Attendees Managed
3x
Faster Check-in
Zero
Missed Updates

Product Launch Event

Challenge:

Coordinating press, partners, and VIP guests.

Solution:

Personalized WhatsApp invites + media kit delivery via CRM.

Result:

70% higher RSVP conversion; real-time press coverage support.

70%
Higher RSVP
Real-time
Press Support
VIP
Guest Management

Educational Workshop Series

Challenge:

Multiple sessions with different audience groups.

Solution:

Auto-tagging attendees by session choice and sending targeted reminders.

Result:

85% session attendance rate; 60% feedback form completion.

85%
Attendance Rate
60%
Feedback Completion
Auto
Session Tagging

Online Certification Webinar

Challenge:

Delayed certificate delivery.

Solution:

Automated PDF certificate sharing post-event via WhatsApp.

Result:

100% certificate delivery within 24 hours.

100%
Certificate Delivery
24h
Delivery Time
Auto
PDF Sharing
INTEGRATIONS

Integrations

Seamlessly connect with your existing tools and platforms to create a unified event management workflow

WhatsApp Business API

Official Meta Partner

Video Conferencing

Zoom, Webex, Google Meet, Microsoft Teams

Event Platforms

Eventbrite, Airmeet, Townscript

Calendar Systems

Google Calendar, Outlook, Calendly

Payment Gateways

Stripe, Razorpay (paid events)

CRM Systems

HubSpot, Zoho CRM, Salesforce

Advertising Platforms

Facebook Lead Ads, Google Ads

Email Marketing

Mailchimp, Constant Contact, SendGrid

TESTIMONIALS

What Our Clients Say

Hear from event organizers and webinar hosts who have transformed their attendee engagement with WhatZCRM

"Before WhatZCRM, managing registrations and sending reminders took hours every week. Now, everything happens automatically on WhatsApp. Our attendance rates have gone up by 40%, and our team finally has time to focus on content and speakers."

Nidhi Rao
Nidhi Rao
Event Manager

"We run monthly webinars, and earlier, follow-ups were a nightmare. With WhatZCRM, invites, confirmations, reminders, and post-event surveys are all handled in one place. It's like having a dedicated event assistant that never sleeps."

Aman Verma
Aman Verma
Founder

"Coordinating thousands of attendees used to require a big team. This year, we managed over 3,000 participants with just two coordinators. The AI chatbot answered most queries instantly, and ticket delivery was flawless."

Sana Sheikh
Sana Sheikh
Conference Director
FAQ

Frequently Asked Questions

Find answers to common questions about WhatsApp CRM for Events & Webinars

It's a complete attendee engagement and event management solution built on the official WhatsApp Business API. Manage registrations, confirmations, reminders, live support, and post-event follow-ups, all within WhatsApp.

Yes. Use pre-approved WhatsApp templates to send personalized invites with one-click RSVP. Confirmations are sent instantly, removing the need for manual follow-up.

Absolutely. Works for webinars, hybrid events, and in-person conferences. Send Zoom links for virtual sessions or venue maps for physical events.

Yes. Deliver e-tickets, QR codes, and session links instantly. Attendees get event details in WhatsApp without relying on email.

Yes. Set automated workflows for weekly, monthly, or seasonal events. Templates and reminders update automatically for each occurrence.

Yes. All chats are end-to-end encrypted, GDPR-compliant, and sent via the official WhatsApp Business API.

Yes. Send automated feedback forms or surveys directly in chat. Responses are logged instantly in the CRM.

No. Use our no-code, drag-and-drop workflow builder to create event campaigns, reminders, and chatbot flows in minutes.

Yes. Get real-time data on message delivery, opens, RSVPs, attendance, and feedback completion in the analytics dashboard.

Yes. Sync events, share meeting links, and send reminders directly from WhatZCRM without manual effort.

Yes. Automatically send personalized PDF certificates with attendee name, event title, and date.

Yes. Handle thousands of attendees with AI chatbots, multi-department setups, and dedicated WhatsApp numbers.

Yes. Tag by ticket type, session, location, or engagement level to send relevant updates and reminders.

Yes. Run bulk campaigns, segment contacts, and A/B test templates for higher engagement.

Ready to Maximize Your Event Success with WhatsApp CRM?

Engage attendees, reduce drop-offs, and deliver memorable experiences, all from one WhatsApp dashboard.

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