Colleges & Universities: Streamlining Admission Lifecycle
Use Case:
Streamline the entire admission lifecycle by automating responses to student inquiries, scheduling interviews, and sending timely updates about classes, exams, or fee deadlines, all through WhatsApp.
Solution:
WhatZCRM supports department-based message routing, so inquiries related to academics, admissions, finance, or hostel services are automatically directed to the right team for faster resolution and better student experience.
Benefits:
Improved response times, organized departmental communication, and enhanced student satisfaction throughout their academic journey from admission to graduation.
EdTech Platforms & Coaching Centers: Seamless Learner Experience
Use Case:
Deliver a seamless learner experience by using WhatsApp CRM automation to run enrollment campaigns, onboard new students, share personalized course content, mock test results, and progress updates.
Solution:
Provide real-time support for doubts, course selection, and technical assistance through AI-powered chatbots and live agent handoffs, ensuring 24/7 learner engagement and satisfaction.
Benefits:
Higher student engagement, improved course completion rates, and reduced support overhead through intelligent automation and personalized communication.
Schools (K-12): Enhanced Parent-Teacher Communication
Use Case:
Enhance parent-teacher communication by sending instant WhatsApp messages for homework reminders, attendance alerts, progress reports, event announcements, or emergency notices.
Solution:
Schools can ensure secure and organized messaging for different classes, grades, or departments, reducing call center dependency while improving transparency with parents.
Benefits:
Improved parent engagement, better student attendance, reduced administrative workload, and enhanced communication transparency between school and families.
