NEET Coaching Center
Case:
A leading test preparation academy specializing in NEET (National Eligibility cum Entrance Test) faced challenges in managing the surge of student inquiries during the peak admission season. Delayed follow-ups, manual outreach, and missed payment deadlines led to lost admissions and poor student onboarding experiences.
Solution:
WhatZCRM helped the academy automate responses to WhatsApp inquiries in real time. It shared detailed course information, sent demo class invitations, and followed up with automated reminders for admission deadlines, fee submissions, and document collection, creating a smoother enrollment journey.
Result:
Institutions experienced a 35% increase in student enrollments by using WhatsApp to automate follow-ups and form reminders. Missed fee payments and manual tracking dropped by over 60%, improving operational efficiency.
Skill-Based Academy (Spoken English, Coding, Personality Development, etc.)
Case:
A skill development institute offering short-term evening and weekend courses needed a fast, reliable way to coordinate daily updates with parents and students. Manually informing each batch about attendance, session changes, or homework created delays and confusion.
Solution:
WhatZCRM allowed the coaching staff to send real-time WhatsApp broadcasts for attendance updates, batch rescheduling, class cancellations, and homework reminders. It also streamlined communication with parents regarding performance and upcoming assessments.
Result:
Daily student engagement rose by 45% through automated WhatsApp reminders and updates. Missed classes and last-minute support calls were significantly reduced, ensuring smoother academic operations.
Online Tutoring Business
Case:
An online tutoring brand offering both live and recorded classes struggled with high volumes of inquiries, delayed lead follow-ups, and manual distribution of course content like PDFs, tests, and recorded videos.
Solution:
WhatZCRM enabled WhatsApp-based sales automation for faster lead conversion. Course advisors could instantly respond to leads, send class links, and share learning materials all through the same WhatsApp thread. Automated follow-up messages helped nurture cold leads as well.
Result:
Admission teams close leads 25% faster with WhatsApp automation. The student onboarding process became more personalized and consistent, leading to improved learner experiences.
IIT-JEE Coaching Academy
Case:
A competitive IIT-JEE coaching institute with multiple branches faced operational bottlenecks during student onboarding and academic progress tracking. Parent communication was inconsistent, and counselors often missed follow-ups due to the lack of centralized tools.
Solution:
WhatZCRM enabled the institute to automate WhatsApp reminders for test schedules, PTM invites, and batch announcements. Personalized progress reports were shared with students and parents, while counselors could manage chats, leads, and renewals all within WhatsApp using role-based dashboards.
Result:
WhatsApp engagement campaigns led to a 40% increase in timely parent participation. Counselor productivity improved by over 50% with better tracking and automated lead follow-ups.
Language & Soft Skills Training Center
Case:
A language training institute offering IELTS and spoken English courses struggled to manage trial class bookings and convert walk-in inquiries to enrollments. Manual tracking of leads and reminder calls consumed too much staff time.
Solution:
With WhatZCRM, trial class invites and confirmations were fully automated on WhatsApp. New inquiries received instant replies with course brochures and FAQs. After each session, the system sent re-engagement prompts and limited-time offer campaigns to drive enrollments.
Result:
Institutes achieved a 3X improvement in demo-to-enrollment conversions. Automated workflows reduced the admissions team workload by up to 70%, freeing time for high-value tasks.
