CRM Webhooks & API

Supercharge Your WhatsApp CRM with Real-Time Webhooks & API

CRM Webhooks and API in WhatZCRM enable your business to connect WhatsApp workflows with any external platform in real time. Whether you want to send instant lead data to your CRM, update your ERP, trigger marketing campaigns, or sync analytics dashboards, our Webhooks and APIs make it seamless, without delays or manual work.

WhatsApp CRM Webhooks
OUR EXPERTISE

Why Use CRM Webhooks & API in WhatZCRM?

With Webhooks and APIs, your WhatsApp CRM doesn't operate in isolation. It becomes a connected hub that pushes and pulls data instantly to all the tools you already use. From sending real-time order updates to your ERP, to triggering AI workflows when a WhatsApp lead comes in, WhatZCRM makes automation effortless.

Instant Real-time Data Sync

Instant, real-time data sync, no refresh or wait required. Keep all your systems updated automatically.

Trigger External Workflows

Trigger external workflows directly from WhatsApp interactions for seamless automation across platforms.

Reduce Manual Data Entry

Reduce manual data entry by automating system-to-system updates for improved efficiency and accuracy.

Improve Accuracy & Speed

Improve accuracy and speed with secure, error-free data exchange between all your business systems.

Universal Platform Integration

Integrate with any platform that supports APIs or webhook endpoints for unlimited connectivity options.

Built-in Event Logging

Track and debug with built-in event logging in WhatZCRM analytics to monitor all integrations.

What Can You Do with CRM Webhooks & API in WhatZCRM?

Transform your WhatsApp CRM into a connected automation hub that seamlessly integrates with all your business tools and platforms.

Automate Lead Routing

Capture new WhatsApp leads and send them to CRMs like Salesforce, Zoho, or HubSpot. Auto-assign leads to the right sales rep based on territory, interest, or workload for faster responses and higher conversions.

Trigger Marketing Campaigns

When a contact clicks a WhatsApp CTA, trigger actions in your marketing tools. Launch email drips, SMS campaigns, push notifications, or remarketing ads in Mailchimp, Klaviyo, or ActiveCampaign automatically.

Sync with ERP & Order Systems

Push order confirmations, invoices, and shipping updates from WhatsApp into ERP systems like SAP, NetSuite, or Odoo. Keep inventory, billing, and order status aligned in real time.

Update Analytics Dashboards

Stream conversation metrics, lead stages, deal progress, and payment status from WhatZCRM to BI tools like Google Data Studio, Power BI, or Tableau for live, actionable insights.

webhooks and APIs
WhatsApp Webhooks Analytics

Connect AI & Automation Tools

Integrate with automation platforms like Zapier, Make, or n8n to create workflows triggered by WhatsApp events, from AI scoring to CRM updates and marketing sequences.

Real-Time Customer Notifications

Send instant alerts, booking confirmations, appointment reminders, or payment receipts through multiple channels so customers receive timely updates.

Two-Way Data Flow

Push and pull external data into WhatZCRM to enrich chats with order history, support tickets, loyalty points, or account details for personalized engagement.

Custom Workflow Automation

Build complex multi-step workflows that respond to specific WhatsApp events, customer behaviors, or data changes across all your connected systems automatically.

HOW DOES IT WORK

How Do CRM Webhooks & API Work in WhatZCRM?

WhatZCRM's seamless integration process makes connecting your WhatsApp workflows with external systems simple and automated.

Configure Your Endpoint

Add your API or webhook URL in WhatZCRM's integration settings with authentication and headers.

Map Events to Triggers

Select which WhatsApp events (new chat, button click, payment, tag update) should send data to your system.

Format & Send Data

Customize payload structure and fields to match your target system's API requirements.

Receive or Fetch Data

Use WhatZCRM's API to pull external data into contact profiles, chats, or reports.

Track & Optimize

View event logs, response codes, and execution times in WhatZCRM analytics to ensure smooth performance.

Ready to Scale Your Business with WhatZCRM?

CRM Webhooks & API Are Ideal For:

Perfect for teams and businesses that need seamless integration between WhatsApp CRM and their existing tech stack for maximum efficiency and automation.

Sales & Marketing Teams

Automate lead capture, scoring, and follow-up workflows across multiple systems for streamlined sales processes and improved conversion rates.

E-commerce & Retail

Sync orders, payments, and shipping updates between WhatsApp and ERP/eCommerce platforms for real-time inventory and customer management.

Customer Support & Service

Push support tickets to helpdesks like Zendesk or Freshdesk instantly for faster resolution times and improved customer satisfaction.

Operations & Logistics

Trigger status updates, dispatch orders, or sync inventory data without manual handling for efficient supply chain management.

TESTIMONIALS

What Our Users Say About WhatZCRM

Hear from professionals who have transformed their business operations with seamless CRM Webhooks & API integrations

"Webhooks made our CRM fully connected. Every WhatsApp lead now lands in Salesforce instantly, no manual uploads needed."

Rahul
Rahul
Enterprise Sales Manager
Tech Company

"We connected WhatZCRM to our ERP via API, and now invoices, payments, and order statuses sync in seconds."

Ananya
Ananya
E-commerce Operations Head
Retail Business

"With API integrations, our support team reduced ticket resolution time by 40%, no more switching tools all day."

Vikram
Vikram
Customer Service Lead
Service Company
FAQ

Frequently Asked Questions

Find answers to common questions about CRM Webhooks & API in WhatZCRM

They're real-time event notifications that send WhatsApp conversation data, contact updates, or deal status changes from WhatZCRM to any external application instantly. Perfect for syncing with CRMs, ERPs, marketing tools, or analytics platforms.

Webhooks push data automatically when events occur (e.g., new lead, payment confirmation), while APIs allow you to pull or send data on demand, such as retrieving customer history or updating deal stages.

No. WhatZCRM offers a no-code webhook builder for quick setups, plus advanced developer controls for custom endpoints, authentication, and payload formatting.

Yes. We offer native and API/webhook integrations with Salesforce, Zoho, HubSpot, Odoo, SAP, and more, enabling you to sync leads, deals, invoices, and tasks in real time.

Absolutely. We provide end-to-end encryption, HTTPS, authentication tokens, GDPR compliance, and audit logging for every webhook/API request.

Yes. You can trigger AI-powered automations or send data to platforms like Zapier, Make, or n8n to launch external workflows when specific WhatsApp events happen.

Yes. WhatZCRM supports bi-directional data exchange so you can both push WhatsApp events to other tools and pull external data into your CRM contact profiles.

Yes. Configure multiple webhook URLs for different teams, tools, or processes, such as sales, marketing, and support departments.

Yes. Our API can handle batch operations for high-volume data syncs, ideal for e-commerce order updates, mass lead uploads, or campaign triggers.

Yes. We provide a sandbox mode for safe testing of payloads, triggers, and integrations before activating them in production.

Get Started Today

Automate workflows from WhatsApp chats with CRM Webhooks & API.

Built to Work with WhatsApp Business API