Terms and Conditions

Effective Date: August 30, 2025
Rohit Rao Digital Media Services
whatzcrm.com

Welcome to WhatzCRM. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree, you should not use our services.

1. Definitions

"Company" refers to Rohit Rao Digital Media Services, the operator of WhatzCRM.
"Website" refers to https://www.whatzcrm.com.
"Services" means the CRM software, features, integrations, and related support provided by the Company.
"User," "You," or "Customer" means any individual or entity using our Services.

2. Eligibility

By using our Services, you represent and warrant that you are at least 18 years old and have the legal authority to enter into these Terms and Conditions.

3. Use of Services

  • You agree to use our Services only for lawful purposes.
  • You must not use the Services in any way that may cause damage to the Website, interfere with its availability, or engage in unauthorized access.
  • Misuse of the platform for spam, fraud, or illegal activities is strictly prohibited.
Important Notice

Violation of these usage terms may result in immediate termination of your account and legal action where applicable.

4. Accounts and Security

  • To access certain features, you may be required to create an account.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • The Company is not liable for unauthorized access due to your failure to secure your account.

5. Subscription, Payments, and Refunds

  • Some Services may require payment of subscription fees.
  • All fees are billed in advance and are non-refundable, unless otherwise specified.
  • The Company reserves the right to change pricing at any time with prior notice.
Payment Policy

Subscription fees are processed automatically based on your chosen billing cycle. Please ensure your payment information is up to date to avoid service interruptions.

6. Intellectual Property

  • All content, trademarks, logos, designs, and software provided on the Website are owned by or licensed to Rohit Rao Digital Media Services.
  • You are granted a limited, non-exclusive, non-transferable license to use the Services solely for business purposes.
  • You may not copy, modify, distribute, or reverse-engineer any part of the Website or Services.

7. Third-Party Integrations

  • WhatzCRM may integrate with third-party services such as WhatsApp, email providers, or other applications.
  • The Company is not responsible for the actions, terms, or failures of third-party services.

8. Data Privacy

  • Your use of the Services is also governed by our Privacy Policy.
  • You retain ownership of your data, but you grant the Company a license to process it as necessary to provide the Services.

9. Limitation of Liability

  • The Services are provided on an "as is" and "as available" basis.
  • The Company makes no warranties or guarantees regarding uptime, accuracy, or performance.
  • To the maximum extent permitted by law, the Company is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

10. Termination

  • The Company may suspend or terminate your access to the Services if you violate these Terms.
  • You may stop using the Services at any time by discontinuing use of the Website and canceling your subscription.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.

12. Changes to Terms

The Company reserves the right to update or modify these Terms at any time. Changes will be effective once posted on the Website. Continued use of the Services constitutes acceptance of the revised Terms.

13. Contact Information

For any questions or concerns about these Terms, please contact us:

Rohit Rao Digital Media Services

Progressive Tower, 5th Floor, 100 Feet Rd, Siddhi Vinayak Nagar, Madhapur, Hyderabad, Telangana 500081