Privacy Policy

Effective Date: August 30, 2025
Rohit Rao Digital Media Services
whatzcrm.com

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use WhatZCRM. We are committed to protecting your personal data and respecting your privacy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

  • Name, email address, phone number, company details.
  • Login credentials and account details.
  • Payment and billing information.
  • Messages and communications shared via WhatZCRM.

b. Information Collected Automatically

  • Device information (IP address, browser type, operating system).
  • Usage data (pages visited, features used, date/time of access).
  • Cookies and similar technologies for analytics and personalization.

c. Information from Third Parties

  • Data from integrations such as WhatsApp, email providers, or other CRMs (only with your consent and authorization).

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve WhatZCRM services.
  • Process payments and manage subscriptions.
  • Enable third-party integrations (e.g., WhatsApp messaging).
  • Communicate with you regarding updates, support, and promotions.
  • Monitor and prevent fraudulent or unauthorized activities.
  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal data.

We may share your information with:

  • Service Providers: For hosting, payment processing, analytics, and communication.
  • Third-Party Integrations: Such as WhatsApp, only with your consent.
  • Legal Authorities: When required to comply with applicable law, legal processes, or enforce our terms.

4. Data Security

We implement reasonable technical and organizational measures to safeguard your data. However, no system is completely secure, and we cannot guarantee absolute protection.

5. Data Retention

  • We retain your personal data as long as your account is active or as needed to provide our Services.
  • Upon termination or request, your data will be securely deleted or anonymized, unless required by law to retain it.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and obtain a copy of your personal data.
  • Correct inaccurate or incomplete information.
  • Request deletion of your personal data.
  • Restrict or object to the processing of your data.
  • Withdraw consent for optional data processing.

To exercise these rights, please contact us at the email below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Improve user experience.
  • Monitor website performance.
  • Provide analytics for product improvement.

You can manage cookies through your browser settings.

8. International Data Transfers

If you access WhatZCRM outside India, your data may be transferred and processed in countries with different data protection laws. By using our Services, you consent to such transfers.

9. Children's Privacy

Our Services are not directed to individuals under 18 years old. We do not knowingly collect data from children. If we become aware, we will delete such information.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." Continued use of the Services constitutes acceptance of the updated Policy.

11. Contact Information

For any privacy-related concerns, please contact us:

Rohit Rao Digital Media Services

Progressive Tower, 5th Floor, 100 Feet Rd, Siddhi Vinayak Nagar, Madhapur, Hyderabad, Telangana 500081